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Pet Staains / Odoor & Staains In General

We strive to exceed your expectations by providing exceptional service, but please note that complete removal of pet stains, pet odors, and general stains cannot be guaranteed due to various factors such as the type and quality of carpet, age, and extent of contamination. Our goal is to bring back your carpet to an acceptable level to the naked eye.

Stains Vs. Spots

It’s important to differentiate between spots and stains. A spot is a surface-level soiling that can be easily removed through regular or spot cleaning techniques, especially when treated promptly. In contrast, a stain is a deeper, more permanent discoloration or color loss caused by a substance that has penetrated the carpet fibers or dye, which can be more challenging to remove and may even leave a permanent mark, particularly if not treated quickly or if professional cleaning has been neglected for an extended period.

Carpet Fiber Color Loss

Carpet fiber color loss can occur due to high traffic areas, exposure to sunlight, chemical exposure, pets or wear and tear. Over time, carpet fibers can become dull and faded, making the carpet appear dirty, worn and aged. Certain areas of the carpet may experience more color loss than others, creating an uneven appearance. Spills or stains that are not cleaned in a timely manner can permanently damage the carpet fibers and cause discoloration. While professional cleaning can improve the affected areas, severe damage cannot be fully reversed.

Normal Vs. Heavily Soiled Carpet Cleaning

Normal soiled carpet cleaning is when carpets are well maintained by the homeowner and professionally cleaned at least every 12 to 18 months, a routine process that can help maintain the appearance and longevity of a carpet. Normal soiled carpet cleaning refers to the process of removing spots, dirt, dust, and other debris from a carpet that has accumulated through regular use.

Heavily soiled carpet cleaning is a thorough process that involves removing deep-seated dirt, grime, and stubborn stains from a carpet that has been neglected by the homeowner and hasn’t been professionally cleaned in over 2 years. This type of cleaning requires specialized methods, solutions, and equipment, and may take more time to attempt to restore the fibers to an acceptable level.

Please note that additional treatments may be necessary in some cases to effectively address certain carpet issues, and these may come with an extra cost. However, we will provide transparent findings and recommendations before proceeding with any additional work. Rest assured that we are committed to achieving the best possible results and leaving your carpets looking and smelling fresh.

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